In short-term rentals, it's not just about the size of the property or its decoration. It's the small details that make the difference. Indeed, when a traveller arrives for their stay, they already have an idea of what the property looked like on the platforms. If everything is simple, clear, and pleasant, they immediately feel at ease.
Simple arrival instructions
After a journey that can sometimes be long, all a traveller wants is to be able to access the accommodation they've booked easily. It is therefore necessary to provide clear and easy-to-follow instructions to ensure a stress-free start to their stay.
2. A perfectly clean dwelling
First impressions count for a lot. When a tenant finds a clean and well-prepared property, it immediately puts them at ease.
3. Some useful information
Provide a small guide with the Wi-Fi code, as well as how to operate the equipment or some good addresses in the neighbourhood (Coq-Trotteur can help make their stay easier). It's the little details that make a difference and are greatly appreciated.
4. Accommodation as shown in the photos
Travellers often book solely based on the photos available on the booking site. When they arrive and find exactly what they had imagined, trust is immediately established, in order to avoid negative reviews or other disputes.
5. Little gestures
Making coffee, tea or some basic provisions available (locally sourced products would be a big plus) may seem insignificant. But for a traveler who has just arrived, fatigue is present and these small touches give a warmer welcome.
6. A clear housing status
When the condition of the property is well-documented upon arrival, tenants feel more at ease. CheckInn allows us to carry out clear and structured inventories, certified thanks to the blockchain Tezos. This brings more transparency and avoids misunderstandings.
7. Easy communication
A quick response can turn a normal stay into A really positive experience.
Ultimately, a good stay doesn't just depend on the accommodation itself.
These are often these little attentions and simple details which make travellers want to leave a good review... and sometimes even come back.
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